Return & Refund Policy – PolkaTots.in Skip to content

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Return & Refund Policy

Terms and Conditions  

Our site aims to make your shopping experience as hassle-free and enjoyable as possible. Before making a purchase, please read the following terms and conditions 

Customer care service is available at support@polkatots.in  

WhatsApp us or Call us: +917990357887 

10:00 am - 6:00 pm ( monday- saturday) except festive holidays.  

Polka Tots Provides 7 days hassle free Return Policy-  

PLEASE NOTE: CLOTH DIAPERS, INSERTS, JHABLA, DRY SHEETS, SWIM DIAPERS, WARDROBE, BABY COT SET, FREE GIFTS, AND PROMOTIONAL ITEMS, ARE NOT RETURNABLE! 

For return policy Terms and Conditions 

Please make sure 

1.Product should be bought from polkatots.in.
2. Customer must have an invoice of the product purchased.  
3. Returning products should be in original packaging while returning.  
4. It should be unused with all original tags intact.  
5. Returning courier expense of the product will be paid by the customer. 

For more information on returning the product or how to return the product please mail us at support@polkatots.in 

Contact us for a return request within 7 days after receiving the product. You can mail us at support@polkatots.in & you can call us at +917990357887 

Returns, refunds, and exchanges are not allowed for sale, discounted items, or items purchased with coupons or gift vouchers. CLEARANCE/ SALE Items are completely non-returnable  

We recommend you carefully review the size chart for on-sale products. 

Exchange services are not available 

In terms of returns: Return courier expenses have to be paid by the customer only & that is not refundable.  

Kindly retain the packaging for up to 7 days of delivery as it may be needed just in case you need to return the product. 

For COD Orders Returns Bank Details Required Compulsory  

Shipping Charges are Non-Refundable.  

Refund Policy 

Refund will be processed within 10 working days after passing all the QC & Refund will be credited to the original method of payment/Bank Account. 

We suggest that the customer read the product description & look at the pictures before ordering. Contact us if you would like more information about the product. 

*T&C Apply